Vixi Suite

SAAS
SPORT
LIVE

Final results

results
Screens
200+
Time
330h+
Team composition
4 experts
Budget range
$15k-$20k

Project overview

overview
Goal

The primary goal was to unify the user experience across Vixi Suite, a premier fan engagement tool for live events.

We aimed to consolidate a fragmented ecosystem into a cohesive platform, streamlining the creative workflows for designing display outputs and mobile graphics while significantly simplifying the moderation experience for admins.

Challenge

The main challenge involved untangling complex, multi-step workflows to create a seamless environment for high-pressure live event production. We had to architect a solution that transitioned multiple output destinations into a single, reliable URL for consistency.

Additionally, we needed to reduce the cognitive load for admins by refining the moderation interface and building an intuitive tool for generating custom phone and venue screen graphics.

Outcome

We successfully delivered a unified, high-performance platform that streamlines live event management for venues worldwide.

By consolidating output pages and optimizing the design tools, we empowered teams to create, moderate, and display fan content with unprecedented speed.

The new Vixi Suite now offers a consistent, efficient experience for admins and a seamless engagement loop for fans.

Scope of work

work
Information
Architecture
Discovery
5h
User Flow
77h
Wireframes
93h
Branding & Logo
UI & Design System
105h
Landing page
Delivery
55h
Development
Adaptives
Animation

Discovery

How we started: Our Discovery phase for Vixi Suite involved an immersive dive into the dynamic environment of live event production.

We meticulously researched the existing friction points in the moderation queues and the graphic design workflows to pinpoint where users were losing time. This analysis was critical in identifying the need for a consolidated "single output" architecture to reduce technical overhead for venue operators.

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User flow

We created user flows, essential for defining the streamlined navigation required to merge multiple tools into one.

These detailed flows mapped out the logic for the new single-URL system and visualized how admins could seamlessly toggle between content moderation and visual customization without breaking their workflow during live events.

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Wireframes

We created wireframes for Vixi Suite to architect the new, consolidated workspace. This crucial step optimized the layout for the internal graphic editor and moderation dashboard, ensuring that complex configuration options were accessible yet unobtrusive during live operations.
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UI prototype

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Branding & logo

Branding
Logo

Moodboards + 3 styles

Moodboards
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UI & design system stage

UI & design system
We developed a cohesive, modern User Interface (UI) that unifies the previously fragmented Vixi Suite tools. This robust visual language prioritizes clarity and speed—critical factors for live event staff—ensuring a consistent and intuitive experience whether users are designing graphics or moderating live feeds.
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This was a large design project in which these guys excelled.
Their expertise as a user experience agency was evident throughout, especially in their attention to detail in user testing and creating seamless user flows.

Will definitely be hiring again for future work and would highly recommend!
Infinite Touch client portrait — partner in UX collaboration project
Riley Thomas
Director of Product

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Landing page

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Animations

Animations

Delivery

Our final delivery included a comprehensive screen map and a high-fidelity clickable prototype, serving as a clear blueprint for development. These key deliverables demonstrated the new simplified moderation logic and the seamless functionality of the single-output architecture.
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Development

Deleveloped with:
VIEW REAL DEMO
Development hours
Annual average cost savings
Customer satisfaction
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